We pride ourselves on the fact that we always try to offer only the finest quality service and we endeavour to ensure that all of our customers receive our attention at all times. We are very privileged that our customers often take the time to provide feedback about us. All of our customer feedback is greatly appreciated, as it not only helps us maintain our high standards, but also provides new customers with impartial insights into the quality of our service we provide.
If you would like to send us a testimonial or if you have positive or constructive feedback on how we can improve our customer service, please contact us with your comments.
The following list represents a small sample of the feedback we have graciously received recently.
"I had at least three quotes for my drive before I contacted Delta Drives as I wasnt too sure what I should be paying for a job of this nature. I have to say I was pleasantly surprised when this local company was the most competitively priced as cost was one of the biggest factors in my decision.
After a lot of deliberation their friendly staff enabled me to make a decision based on my specific requirements. Once I had agreed to go ahead I was given an approximate date to commence work, five days prior to this, the date was confirmed. I was kept informed of every stage of the process and they kept mess down to a minimum. Any debris was removed as and when it was created.
I am really pleased with the final look and finish which was completed in ten days. I highly recommend them to any prospective customer who I believe will be as satisfied as I am."D L, St Helens
"We would like to say thank you for the professional manner in which you have dealt with the laying of our driveway. We are delighted with the end result. We also appreciate the time you spent discussing with us, the various options that were available so that we could make the right choice, as it is not something you can decide on straight away. You were very patient.
The decision was certainly the right one. It has enhanced the look of our bungalow and the pattern and colour are perfect. Thank you once again and we will not hesitate to recommend you to friends and family. Yours sincerely."Janet and Stuart C, Southport
"Ian and myself just wanted to say thank you for the work you have done on transforming our driveway. The workmanship is superb and the amount of comments we have had from neighbours and friends is amazing. Just wanted to let you know how pleased we are and to thank you for a first class job. Regards."Ian and Suzanne S, Liverpool
"Delta Drives did exactly as they said they would do, initially they came our to give us a free quote and reassured us that when they set out to do the works it would be done in a timely manner, although skeptical I agreed a couple of quotes and weeks later, as well as taking up their offer, of speaking to previous customers at their home, which put me at ease. If there was any issues they took the time to listen and explain the various differing techniques used and as complicated as it was, I actually understood the majority of the process even before the works commenced.
Whilst undecided on the pattern for our drive the guys made all the decision making feel quite easy, with photographs of previously completed driveways as well as giving general advice that would better suit our needs. All in all a very pleasant experience, with I must say NO HARD SELL!! Very commendable.
The whole process was so easy and was so worthwhile, as people now pass my house I see them looking and admiring the drive, I am so glad I choose this company as I know other people who have asked for their number and have been equally as pleased with the results. You are a credit to the building trade, I cannot speak highly enough of your work ethic and craftsmanship. Thank you very much."Ms C L, Speke
